The questions most clients consider before making contact. Answered directly.
An independent private aviation advisory and brokerage based in Sydney. We arrange private aircraft on behalf of clients across Australia, India, and the wider Asia Pacific.
No. We are a brokerage, not an operator. We hold no fleet and have no inventory to fill. Aircraft are sourced for each journey from certified operators and selected on the merits of the specific request.
An operator can only offer its own aircraft and has an interest in selling it. A broker has access to the wider market and no incentive to favour one aircraft over another. Our obligation is to the client alone, which means the aircraft is chosen for the journey rather than for the operator's convenience. For anyone who does not already keep a relationship with multiple operators, a broker provides reach, verification, and a single point of accountability.
Submit an enquiry through this website, or contact us directly at concierge@cielprive.com.au or +61 434 948 666. We respond to every genuine enquiry personally.
The route, the dates, the number of passengers, and any particular requirements. With that, we can identify suitable aircraft and return a quotation specifying the operator, the aircraft type, and the all-inclusive price.
Earlier is always better, because availability and pricing both move in the client's favour with notice. That said, private aviation exists in part for journeys that cannot wait, and we arrange flights at short notice where a suitable aircraft can be sourced and verified in time.
Price depends on the aircraft, the route, the duration, and the operator. Private aviation is quoted per journey rather than per seat, and the relevant figure is the cost of the whole aircraft for the whole trip, including repositioning. We provide a clear, all-inclusive quotation for each request rather than a published price list, because no two journeys carry the same cost.
Payment is by bank transfer, including international transfer by SWIFT or Wise, and is required in full before travel. We do not take deposits and do not accept card payment. Full terms are set out in the Client Services Agreement provided before any booking.
Every operator is verified against recognised international safety standards — ARGUS, Wyvern, or IS-BAO — and confirmed to hold the appropriate certification and insurance for the flight before any client is placed on board. Our Safety page explains the standard in full.
We arrange travel within Australia, between Australia and the Asia Pacific, between Australia and India, and within Asia. We maintain no fixed network; the journey determines the routing. Our Routes page describes where our clients travel.
Discretion is the first of our values. We treat the identity and arrangements of every client as confidential and disclose information only as necessary to arrange travel or as required by law. Our Privacy Policy sets out how we handle personal information.
The flight is the centre of what we do, but a journey rarely ends at the aircraft. Where required, we coordinate the ground arrangements that surround a flight so that the arrangement is seamless from the first conversation to arrival.